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Privacy Policy

Last Updated: July 15, 2026

At MSL Biotech Private Limited, we prioritize the protection of your personal information. This Privacy Policy outlines how we collect, use, process, and protect your personal data when you visit our corporate pharmaceutical website, submit product enquiry forms, or correspond with our relations team.

1. Consent & Compliance (India DPDP Act)

By submitting information through our contact or product enquiry forms, you explicitly consent to the collection and storage of your personal details (such as Name, Email, and Phone number) by MSL Biotech. In compliance with India's Digital Personal Data Protection (DPDP) Act, we only process data for the explicit purpose of responding to your business inquiries. You retain the right to withdraw your consent or request data correction/erasure at any time by emailing us at info@mslbiotech.com.

2. Information We Collect

We collect information that you voluntarily provide to us when using our website, including:

Enquiry Details: Full Name, Email address, phone number, and bulk product requirements that you type into our form boxes.
Usage Logs: Anonymized analytics details such as browser type, time spent browsing catalog sections, and click-through tracking on call/WhatsApp shortcuts.

3. How We Use Your Data

To reply to your queries regarding pricing, salt compositions, packaging, or franchise logistics.
To compile anonymous metrics to optimize our website loading speed and performance.
To coordinate shipping and supply parameters with our chemist and distributor networks.

4. Data Security & Storage

Your information is stored securely on encrypted server layers and is never sold, traded, or shared with third-party marketing firms. Access is strictly limited to authorized MSL Biotech business directors and operations administrators. We retain details only as long as necessary to fulfill your enquiry or complete our distributor partnership negotiations.

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